Heather is a Research and Policy Analyst at the Information and Communications Technology Council (ICTC). Heathers work at ICTC spans from equitable labour market rebounds following COVID-19, to technological implications for the quality of work, to current initiatives and labour market needs relating to green transportation and sustainable supply chains. Prior to joining ICTC, Heather’s work helped support research in the fields of science, technology, and journalism, as well as supported thought leadership initiatives for more inclusive cities. Heather previously held roles at the Council of Canadian Academies (CCA), Ryerson University, and CivicAction. Heather holds a Master of Professional Communication from Toronto Metropolitan University (formerly Ryerson University) and an Honours Bachelor of Arts in English with a minor in Business from the University of Guelph. Heather enjoys bringing her interdisciplinary background to research focused on the future of work, equity, diversity and inclusion, green initiatives and environmental sustainability, and the digital economy.