Director, Digital Govt and modernization
City of Toronto

Marco Palermo leads the City of Toronto’s Digital Government & Modernization team as Director. He is an innovative leader and problem solver with more than 20 years of experience in solution design, software engineering and architecture. Marco, along with his passionate and hardworking team, have led over 125 digitization initiatives at the City of Toronto over the past 3 years alone, ensuring consistency across services and delivering improved customer experience and service delivery.
In addition to his technical expertise, Marco has considerable experience providing leadership, strategic direction and technical services that have led to cost effective solutions that have transformed the way the City conducts business.